Basel-II News

MODULO RISK MANAGEMENT BASED HOSPITAL ACCREDITATION

RIO DE JANEIRO - July 10th 2008 - Fighting for the life of people who suffer with cancer and decreasing this disease statistics, which in Brazil alone, presents 500 thousand new cases per year, is the INCA (National Cancer Institute) mission, which for 71 years performs different actions to provide proper care to the patients. This concern made of the institute a reference in the country on oncology and now the agency is trying to achieve a quality stamp so that its hospitals work upon international standards. The desired certification is the Joint Commission International (JCI), the oldest healthcare accrediting body in the United States.

INCA is the agency of the Ministry of Health subordinated to the Healthcare Secretary responsible for developing and coordinating the actions integrated for the prevention and control of cancer in Brazil. The institute works on four areas: with national campaigns, such as the ones against tabagism and breast cancer, for consciousness-raising of the population on the risks of the disease; preventive actions; formation of specialists on the area through the offer of specialization courses; and medical care to the patients in its public hospital network.

To work with excellence management, INCA has been developing an action plan to guide the different sectors of the institute, aiming at to the optimization of its processes and at having performance indicators that can offer satisfaction to the patients. Under this purpose, the institute started four years ago a Hospital Accreditation program for its five units, composed by one bone marrow transplant center and four hospitals (units I, II, III and IV), all of them located in the city of Rio de Janeiro, where it is headquartered.

The project foresees the achievement of the JCI certification, which in Brazil is represented by the CBA (Consortium for Brazilian Accreditation of Healthcare) for all of its units. As this work demands a strict analysis on all the processes in order to assess the performance index on hospital management for the five units, the institute decided last year to look for a software to automate the operation.

The chosen technology was Modulo Risk Manager, Modulo's GRC (Governance Risk and Compliance) software. Altino Ribeiro Leitão, IT Director for INCA, explains the institute already knew the solution, which was initially used to align the Information Technology processes with the best practices of security on the market. He emphasizes that the institute has sensitive data on its patients. “We improved several controls and made the IT environment more reliable. Nowadays we can sleep more peacefully”, he states.

The good results of using the tool on the IT area were decisive for the choosing Risk Manager by INCA for the new project. The starting point was the development on the GRC solution of a Hospital Accreditation application. This program evaluates the compliance of the hospitals management with the requirements of JCI standard. Leitão tells the purpose is to take advantage of the GR tool intelligence to get higher speed on the measurement process of the health routines in the clinics. CIO emphasizes the software was prepared to analyze 13 disciplines of the international health standard, documenting all the information and providing complete diagnostics on measures that should be adopted to achieve the international organization quality stamp, which has the same relevance of the world quality standard ISO 9000, yet focused on healthcare.

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