FFIEC News

HyperQuality Receives PCI Compliance Certification

(Sept 29,2008)-- HyperQuality, the premier contact center business intelligence firm, announced that it has received certification of PCI-DSS – Payment Card Industry Data Security Standard – for its quality assurance services and reporting software from the Qualified Security Assessor (QSA) – Control Case.”

HyperQuality is the nation’s leading provider of business intelligence and management services focused on the quality, productivity and effectiveness of customer interactions. The company evaluates customer service interactions for many of the largest financial and banking institutions in the United States. The company is responsible for securing information for millions of credit card members every year.

HyperQuality is one of the first quality evaluation companies to achieve Level 1 Service Provider status.“Our clients trust us with their customer’s financial information,” said Chris Coles, HyperQuality’s President and CEO. “We are committed to privacy, security and maintaining the highest performance for the industry.”

The PCI Security Standards Council is an independent body formed to develop, enhance, disseminate and assist with implementation of security standards for payment account security. It was founded by American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International.

For more information, visit www.hyperquality.com.

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