FFIEC News

Largest Home Health Care Organization Chooses LogLogic to Protect Patient Records and Achieve Hat Trick Compliance

(Dec 10, 2008)-- LogLogic, the log management leader, announced today that Visiting Nurse Service of New York – the nation’s largest not-for-profit home health care organization – has chosen LogLogic to supply its mid-market log management system.

LogLogic’s mid-market log management and intelligence appliance will enable Visiting Nurse Service of New York (VNSNY) to protect patient records and credit card information for more than 131,000 patients throughout New York City and Westchester and Nassau Counties. During the average day, VNSNY provides home healthcare services to between 30,000 and 35,000 clients and generates an enormous quantity of data, all of which must be tracked, securely stored and easily retrieved.

“As I see it, logging is really the beginning of all computer intelligence,” says Larry Whiteside, Jr., Chief Information Security Officer for VNSNY. “Logging ties into all aspects of computer security, from forensics to incident response and beyond. It’s important to capture and store logs properly to ensure you have a holistic view of your systems, and to enable you to react quickly to any anomalies you might discover.”

“Robust solutions like this usually have a hefty price tag, which can really have an effect on the decision process,” continues Whiteside Jr. “The price point of the MX series allowed me to bring it in-house as part of my overall security strategy, without having to lobby for it.”

In addition to using LogLogic to collect, analyze and report on log files from a myriad of sources, including approximately 4,000 mobile nurses with tablet PCs, 8,000 technology accounts, 325 servers and an additional 3,500 endpoints, the organization has implemented the log management and intelligence solution to meet regulatory compliance requirements for Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI DSS) and Sarbanes-Oxley (SOX).

The LogLogic MX appliance was installed in five hours and is collecting logs from 1,000 of the organization’s 8,000 systems. VNSNY plans to set up LogLogic for all systems in the near future. Prior to using LogLogic, VNSNY spent four and a half hours a week for logging ten systems. Now, the organization spends less than an hour a week for 1,000 systems.

“LogLogic actually puts time back in my day,” says Whiteside Jr. “A solution that allows me to put time back in my pocket, and focus on things that are important to VNSNY is extremely valuable. In addition, having a greater level of intelligence and insight into my network, allows me to sleep better at night. LogLogic does just that.”

“We decided to introduce a mid-market log management appliance to help companies with smaller IT teams and fewer budgetary resources maintain high-quality protection of their customer and organizational information,” says Dominique Levin, Executive Vice President of Marketing and Strategy at LogLogic. “In the case of Visiting Nurse Service of New York, patients must have their information protected and VNSNY can also receive additional operational and security benefits that come with investing in log management.”

VNSNY is one of the many new mid-market customers that LogLogic has acquired this year since launching its mid-market MX series in April. LogLogic also provides enterprise-grade log management and intelligence appliances for large businesses in retail, health care, financial services, telecom, aerospace and defense, pharmaceutical and utilities industries. While security and compliance remain key drivers for customers who choose LogLogic, broader use cases such as troubleshooting, user activity monitoring and managing business operations in real-time enable customers to maximize their investment with LogLogic.

For more information, visit www.loglogic.com and http://blog.loglogic.com.

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