HIPAA News

Internet Payment Exchange Enhances BillPay AssistSM Feature in eCareview

(Jan 12, 2009)-- Internet Payment Exchange (IPayX), a Toledo, Ohio-based provider of electronic billing and payment (EBP) technology and customer service solutions to healthcare providers, utility companies, municipal governments and other organizations, announced the enhancement of BillPay AssistSM, an eCareview Healthcare Billing PortalSM feature that enables healthcare providers to give consumers and customer service agents the ability to create scheduled payment options for the self-pay portion of their medical bills.

BillPay AssistSM now enables the set up of recurring payments for consumers that are triggered by either a specific periodic cycle (i.e. installment plan) or whenever a statement is loaded into the billing system. The installment plans support payments weekly, bi-weekly, monthly or paycheck cycles of the 15th and 31st.

"We added additional functionality to our existing payment plans in response to feedback from our healthcare clients and their patients for more flexibility, especially as the economy continues to struggle," said Douglas Braun, president and CEO of IPayX. "BillPay AssistSM enables healthcare providers to offer a number of new payment-related options including the ability to establish payment plans, up-front, on newly created accounts, apply discounts to accounts that use payment plans and to recalculate the last recurring payment if necessary."

IPayX's eCareview Healthcare Billing PortalSM is a HIPAA-compliant technology that simplifies the self-pay process by providing consumers and customer service agents with the ability to make payments and access real-time billing information online. Benefits to healthcare providers include accelerated cash flow, reduced billing and customer service costs, increased collection of self-pay billing, reduced time to establish automatic payment plans, and improved customer satisfaction.

For more information on IPayX, visit www.ipayx.com.

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