Resources for Basel II Capital Accord (Basel II)
Basel II work creates customer service opportunity
www.itworldcanada.com The financial regulatory standard Basel II came into effect last November, leaving the banks wheezing in the wake of a massive two-year effort to get their data in order. Such an undertaking was opportunity to consolidate and optimize their data stores, but, say analysts, most banks are not capitalizing on this opportunity—or the resulting customer service benefits.
While everyone likes the sound of a “customer-centric business model,” it can, admittedly, be hard to actually get there when managing a complicated compliance project, and chasing down one-sided information secreted away in multiple locations.
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