Resources for Federal Financial Institutions Examination Council (FFIEC)

Corker, Alexander Support Consumer Bank Hotline Bill

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Sens. Bob Corker and Charles E. Schumer, members of the Senate Banking, Housing and Urban Affairs Committee, today introduced the Financial Consumer Hotline Act of 2008.

The legislation, also cosponsored by Sen. Lamar Alexander, would establish a single, toll-free telephone number for consumers to call if they have a problem with their bank and want to speak to the appropriate regulatory agency.

Because banks and other institutions where consumers can deposit money in the United States are regulated by one of five federal agencies and potentially a state agency as well, people often don�t know who to call if they have a problem, it was stated.

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