Resources for Health Insurance Portability and Accountability Act (HIPAA)

Hospital Volunteers Can Present Special Patient Privacy Risks, Require Careful Selection and Training

www.aishealth.com

They come in all warm-hearted, eager and smiling, those volunteers who may deliver flowers to patients, help issue visitor passes to anxious loved ones and ring up purchases in the gift shop. And today, when hospital finances are stretched to breaking, volunteers are serving an even greater role on medical campuses.

But if Greg Young had his way, no volunteers under age 18 would be allowed to work at Mammoth Hospital in Mammoth Lakes, Calif., where he is the privacy and security officer. He considers these youngsters "too much of a risk" when it comes to compliance with the privacy and security rules.

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