Resources for Health Insurance Portability and Accountability Act (HIPAA)

Jatheon Technologies Improves E-mail Health at The Medcan ClinicJatheon Technologies Improves E-mail PDF

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The Medcan Clinic, a Canadian preventative healthcare clinic, recently deployed Jatheon’s Plug n Comply e-mail archiving appliance. By implementing the solution, the Medcan Clinic is in voluntary compliance with regulations for storing of electronic messages, establishing an e-mail archive without impacting the performance of its Microsoft Exchange Server e-mail system, and expediting discovery of historic e-mail.

“The implementation of our Plug n Comply appliance at The Medcan Clinic reflects that organization’s mission—it’s really a prudent, preventative measure to ensure the clinic’s long-term health,” said Kieron Dowling, president and CEO of Jatheon Technologies. “Unlike most other Jatheon customers, Medcan wasn’t required to deploy an e-mail archive, but it recognized the value of doing so. Ultimately, the clinic can now be more responsive to its employees and clients alike.”

Shaun Francis, president and CEO of The Medcan Clinic, said, “We’re not required to archive e-mail under Canadian regulations yet. And despite our U.S. clients and relationships with U.S. healthcare facilities like Johns Hopkins, we’re not subject to U.S. regulations. That said, we believe everyone’s interests are best served by meeting U.S. HIPAA demands. If there’s an issue with regulations, litigation, or customer service, Jatheon gives us fast, easy access to relevant e-mail.”

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