Resources for Health Insurance Portability and Accountability Act (HIPAA)

HIPAA Problems

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Paula Thomas believes HIPAA laws are preventing investigators from confirming her missing sister, Hueytown native Pam Biggers, is a patient at a Mansfield, Ohio mental clinic. "You can't get any information no matter what the case no matter what the explanation you give them. It is against the law for them to give you information, which I understand, but it is very disheartening."

It's not a unique case. Birmingham investigators say they too have run into the HIPAA trap. Lt. Henry Irby says many unsolved missing persons cases involving mental illness could be closed with help from the medical community. "There should be a way for the medical field to let us know about a persons identity. We are law enforcement."

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