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Complexity, Legal Demands Plague Storage Users

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Storage complexity and interoperability continue to be big concerns for end users, according to storage managers at last week's Storage Networking World conference.Interoperability, managing in an age of complexity and diminishing resources, and establishing stronger communications with peers and manufacturers were just some of the concerns expressed by storage users both in a survey and at the conference.The survey of more than 300 users by the Storage Networking Industry Association's End User Council (EUC) released at the conference found that only 5 percent did not value interoperability, and 62 percent of respondents indicated they would be willing to pay more for a supported interoperable multi-vendor solutions than for single vendor proprietary solutions.EUC survey chair Norman Owens said in a conference session that interoperability issues affected all respondents, although specifics varied by business size or type. Users worried more about upgrades than about integrating new hardware or dealing with outdated management software. They said that only half of vendor upgrades fix problems, and a quarter of the time make the problem worse. Forced upgrades for legacy systems plague large businesses, while medium businesses are concerned with software upgrades and small businesses struggle with firmware upgrades.

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