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Companies share identity management struggles

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Jim Raub, director of IT security at broadband services provider Paetec Communications, had limited time to get Oracle's Identity Manager rolled out to streamline naming conventions and user provisioning to tighten access control across the company.

Business has been growing steadily for Paetec. With a number of planned acquisition targets, Raub was under pressure to get an identity management solution in place to meet compliance demands and scalability issues.

Like many companies implementing identity management tools, the company experienced a number of problems Raub attributes to the need to get a system online quickly. The company didn't have an adequate test environment, data cleansing was an issue, getting various data holders to agree on an ID format also was a challenge, he said. And custom connectors had to be built to connect to several Unix-based applications.

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