White Papers for Federal Financial Institutions Examination Council (FFIEC)
Deploying Knowledge-Based Authentication to Increase Revenue and Bolster Security
RSA Knowledge-based authentication (KBA) presents a customer with a series of top-of-mind questions utilizing relevant facts on the individual obtained by scanning public records. KBA can deliver a confirmation of identity, usually within seconds, without requiring an established trust relationship with the user.
A KBA system typically includes the following steps:
– Collects and verifies the requested customer input data;
– Generates a customized set of questions and answers to present to the customer;
– Scores the responses provided by the customer based on client-determined parameters; and
– Delivers the results to the client – a simple pass or fail.
View the White Paper
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