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Banking on Confidence

Tripwire

While governments rally to bring some order to the worldwide economic crisis, customer confidence in
the financial industry as a whole is waning. Surviving institutions may indeed be thriving—or at least, safe and sound—but they still must prove to their customers and their regulators that they have their own houses in order. “People see banks as a secure, safe place and they want to believe that their personal data and financial assets are being taken care of,” says Dwayne Melancon, Vice President of Corporate and Business Development for Tripwire, Inc., a provider of configuration control software based in Portland, OR. “But trust only goes so far.”
That means institutions must be able to prove that they’re doing all the right things; among other
things, appropriately auditing and controlling the IT environment. Now, perhaps more than ever,
an institution’s mandatory compliance with government guidelines plays a crucial role in restoring
customer confidence, one institution at a time.

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