White Papers for Federal Information Security Management Act (FISMA)

Governing the Control and Delivery of Change in IT

MKS

When a business requirement passes along the application delivery life cycle and becomes a functional update to a production service for the business and customer, how many times will it have been subject to ‘change management’? How many change management systems and processes does it take to govern and control the delivery of IT changes? The simple answer is far too many, incurring unnecessary expenditure and impeding the delivery of IT function and service to our users. This paper offers a viable solution -- unified change management.

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